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HP Recommended
officejet 6700
Microsoft Windows 10 (64-bit)

  I want to change "Grayscale" from "Off" to "Black ink only" and "Output quality" from "Normal" to "Draft". I have gone to the Control Panel to permanently change my default printer settings, but as soon as I try to print, the settings have reverted back to "Off" and "Normal".

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hey @arican55,

 

I see that you are having some issues with setting the defaults on your Windows 10 PC when printing to your Officejet 6700 Premium e-All-in-One Printer. I can help you with that.

 

To clear any default settings:

  1. If the printer is connected through a USB cable to your PC, remove it.
  2. In your search bar type in Printers and open Devices and Printers.
  3. Right-click on any icon of your printer listed.
  4. Click on Remove Device.
  5. Repeat for any other icons of your printer listed.
  6. If you removed the USB cable, connect it. If not, click on Add Printer and follow the prompts to add a print queue for your printer.

Please let me know the results after following the above. If you can set the defaults, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!

View solution in original post

2 REPLIES 2
HP Recommended

Hey @arican55,

 

I see that you are having some issues with setting the defaults on your Windows 10 PC when printing to your Officejet 6700 Premium e-All-in-One Printer. I can help you with that.

 

To clear any default settings:

  1. If the printer is connected through a USB cable to your PC, remove it.
  2. In your search bar type in Printers and open Devices and Printers.
  3. Right-click on any icon of your printer listed.
  4. Click on Remove Device.
  5. Repeat for any other icons of your printer listed.
  6. If you removed the USB cable, connect it. If not, click on Add Printer and follow the prompts to add a print queue for your printer.

Please let me know the results after following the above. If you can set the defaults, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
HP Recommended

I have the exact same need. And this "remove and reinstall" did resolve part of the problem. The part that it did  save is the draft setting which it would not before. But it did not save the black ink only setting. How is that possible? 

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