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‎06-12-2024 04:52 PM

HP Recommended
Product: HP Photosmart Wireless e-All-in-One Printer - B110a
Operating System: Microsoft Windows 11

I moved to the USA and took my printer with me but I need to change region settings so I can buy ink cartridges.  How do I do this?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-14-2024 11:53 AM

HP Recommended

Hi @SimonJ456 

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

If you move to a different country we need to perform a regional reset in order to make the printer work in the new region. I will surely help you with the Regional reset.

 

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer.

3. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to.

4. Make sure HP Smart App is installed too.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571 

HP Support

.
Sneha_01- HP support

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎06-14-2024 11:53 AM

HP Recommended

Hi @SimonJ456 

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

If you move to a different country we need to perform a regional reset in order to make the printer work in the new region. I will surely help you with the Regional reset.

 

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer.

3. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to.

4. Make sure HP Smart App is installed too.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571 

HP Support

.
Sneha_01- HP support
1 person found this reply helpful
Was this reply helpful? Yes No
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