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‎07-25-2020 06:35 AM

HP Recommended
Product: Envy 4524
Operating System: Microsoft Windows 10 (64-bit)

Hi I have searched but not been able to find an answer to my question so here goes

When I scan from my PC using the HP ENVY 4520 series software I am able to select what folder I want to scan too in the settings, but I can't select a folder when scanning direct from my 4524 using the touchpad on the front of it, it always saves it to my C drive documents folder and I can't see any way to change this can anyone help, please

 

Thanks in advance

1 REPLY 1

‎07-27-2020 08:59 PM

HP Recommended

@BryanH-UK

 

Welcome to the HP support community.

 

Enable scan to computer

  1. Search Windows for your printer model name, and click the printer name in the list of results. HP Printer Assistant opens.
  2. Click Scanner Actions, and then click Manage Scan to Computer.
  3. Click Enable to activate the scan to computer option.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

 

Sandytechy20
I am an HP Employee

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