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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Changing the border settings

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08-23-2017 06:27 AM
Hello,
I realize this printer is old but I has worked for me flawlessly for 6.5 years. When I print a photo [5x7 at this time] it prints at the top of the page. This gives me little or no border to work with at the top of the photo. C Also check marking "fit to frame" make no difference with the top border.
Is there a setting change that I can't find that could correct this?
Many thanks to you,
Mike Reilly
Solved! Go to Solution.
Accepted Solutions
08-24-2017 02:12 PM
Hi @palmetto,
Welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query. I'll be more than glad to help you.
I understand that you wanted to know the settings for the bordered print while printing photos.
Let's go through a few steps that may help to fix this issue.
And here are a few steps in the link: How to Print Photos (Windows)
You may also check the link: Print Driver Settings Guide (Windows)
Let me know if this works.
You have a good day ahead.
08-24-2017 02:12 PM
Hi @palmetto,
Welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query. I'll be more than glad to help you.
I understand that you wanted to know the settings for the bordered print while printing photos.
Let's go through a few steps that may help to fix this issue.
And here are a few steps in the link: How to Print Photos (Windows)
You may also check the link: Print Driver Settings Guide (Windows)
Let me know if this works.
You have a good day ahead.
08-25-2017 06:46 AM
Rainbow23,
Thank you for the information & links you provided to me. That sent me in the right direction to help solve this problem.
Although there is no specific setting change for the moving the borders, I came up with a work-around. Although the my paper size was correctly set to what I am using (Letter 8.5x11}, I changed it to "legal" size. This allowed extra paper to be drawn in and gave me an additional 1.5" of border across the top of the photo. Voila!! Problem solved.
Thank you sooooo much for your help,
Mike
08-25-2017 07:18 AM
Hi @palmetto,
You are welcome.
I am happy to know that the issue has resolved.
I also appreciate your time and patience.
Feel free to ask your queries in future as this forum has some of the best people in the world available and ready to help.
You have a good day ahead.