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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP LaserJet Pro M1132 Multifunction Printer
Microsoft Windows 7 (64-bit)

Hello everybody, I'm going to buy second hand device and I'd like to know more about its conditions.  Does it have inner diagnostic chip with statistic information about its history of working?

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HP Recommended

Low end models like this retain very little data that you can access. You will likely get basic page count data and there should be an error log report but there is not the advanced diagnostics you find on their Enterprise machines.

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Thanks for your answer. I'm interested how can I get this data from the machine?

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