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‎10-16-2022 10:55 PM - last edited on ‎10-19-2022 07:31 AM by Retired

HP Recommended
Product: HP OfficeJet Pro 8035 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

HP officejet pro 8035 all in one printer upon starting it up goes into "Checking the Printer...please wait..." and stays there. 

I cannot access the touchscreen

I have tried unplugging, changing to direct wall, and waiting over 3 mins to re-plug in with a power button discharge.

 

Send Help

Category:
4 people had the same question
1 REPLY 1

‎11-07-2022 08:48 AM

HP Recommended

@Videz333

 

Welcome to the HP support community.

 

I understand that you want to reset the printer, I am glad to assist you.

You might have to perform a semi-full reset on the printer.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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