Clear carriage error HP C5280

[DavidK1972]

Hi everyone, 

Hoping you can help with a clear carriage jam issue for a HP C5280 please?

There is nothing jammed in the printer and I've followed the instructions on the link below. The printer was working perfectly this morning then suddenly started to make make grinding noises when resetting. I removed the ink cartridges but cannot see any issues. The grinding appears to be coming from the right hand side of the printer near the ink cartridges. 

https://support.hp.com/us-en/document/c01423360

Thanks for any help. 

[KrazyToad]

@DavidK1972

Welcome to HP Community

I have gone through your Post and would like to help

If you have already perform all the steps in the link, please contact HP Support in your region for Service Options

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.