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I unplugged the printer for about an hour, and now it is giving me this code. C9C60005

1 REPLY 1
HP Recommended

Hi @Cynthia-2025,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

  • May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

May I know the operating system windows or Mac OS?

 

I hope this helps! Keep me posted. 

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

I'm an HP Employee.


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