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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Color Laser MFP M281fdw
macOS 11.0 Big Sur

My printer will not print or it prints sporadically.  I have updated the driver, verified the wireless connection and run a diagnostic test.  Everything tells me I am good but the printer still will not print.

1 REPLY 1
HP Recommended

Common issue that causes issues is newer wireless routers not communicating well with. Try configuring the 2.4 wireless on your router with a different SSID and only allow the printer to connect to the 2.4 Ghz channel.

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