Color LaserJet Enterprise M555 Gone Rogue

Uniquequalifier · ‎10-08-2023

My Color LaserJet Enterprise M555 has gone rogue. It won't stop priniting the following:

Content-Lenght: 179

Content-Type: applicationipp

HOST: localhost

then followed by a long line of gibberish.

The number after "Content-Lenght:" is sometimes 181 or 173.

Please help. Thanks.

Repairatrooper · ‎10-08-2023

There have been a lot of posts about this issue over the past month. I suggest that this is likely caused by a Microsoft IPP printer driver being used. You can confirm this by doing the following

On your computer go to control panel>devices and printers and right click on the icon for your printer and select "printer properties" from the drop down menu. Click on the advanced tab and see what driver is showing as installed. If it is a Microsoft IPP or Class driver, these are not HP drivers and are not preferred to be used. Delete the printer, download the HP Smart Universal printer driver and install that. https://support.hp.com/ca-en/help/smartupd

I would also recommend that you clear the printer spooler on your computer following these instructions: https://answers.microsoft.com/en-us/windows/forum/all/how-to-clear-printer-queue-in-windows-10/7e5ac...

I would ask that you post back with feedback on whether this worked as I have suggested several times and do not know for sure if it resolved the problem for other users.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

Create an account on the HP Community to personalize your profile and ask a question