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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎12-29-2024 06:20 PM

HP Recommended

My printer working with the firmware 20200612.I use it via wireless connection.The printer can work well through lan.I can print docs from all my devices under the same router. But when I try to set web service through "options">"web service", the printer shows Error 49 SERVICE ERROR and just reboot.Anyone has any idea for this?

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4 REPLIES 4

‎12-29-2024 07:45 PM

HP Recommended

Try disabling IPV6 protocol as there were issues in the past with that being active.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎12-29-2024 11:04 PM

HP Recommended

You mean I should stop allocating IPV6 address for printer in router or there are some option in printer to disable ipv6 on it?

If the latter, could you please tell me how to disable  ipv6 on printer?

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‎12-29-2024 11:42 PM

HP Recommended

You need to go into the embedded web server of the printer, go to the networking setup and there is an option to disable IPV6 directly on the printer.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎12-31-2024 06:15 PM

HP Recommended

I have disabled the ipv6 and restart the printer.But that didn't work.Just shows the same error when try to set web service and auto reboot.

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