Color Laserjet Enterprise M751 prints normally, except the e... - HP Support Community

howellwarren · ‎09-19-2024

Printer will print documents, pictures, plans, etc. fine, with different colors as needed, however the entire page comes out pink. Checked supply settings and all HP products are installed and nothing is low. Printer is like 3 weeks old and just started this a few days ago. Performed a hard reset and any print jobs still come out pink.

Repairatrooper · ‎09-21-2024

A solid background of any color usually indicates an issue with the toner cartridge that matches the color, in this case magenta. Remove the toner cartridge and examine it for excess toner, there should be none in the cavity of the printer. If defective and you are still under your one year warranty this would be covered. Contact the vendor you bought it from and ask if they can help you, otherwise, go to support.hp.com and open a warranty case there.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

Color Laserjet Enterprise M751 prints normally, except the entire page is pink

Create an account on the HP Community to personalize your profile and ask a question