Color problem with Officejet 6700

[tcmill43]

When printing color photos they all  have a blue tint over the whole print.

After running a Print Status Report, it shows everything normal except the Yellow color bar is dark green.

After printing a printer test page the yellow bars are different shades of blue.

No hint of yellow.

Repeated print  head cleaning yields no benefit.

All colors are solid, no lines or irregularities, alignment is fine.  Just bad colors which seems to come from bad mixing of the different primary colors? 

[Bob_Headrick · Accepted solution]

I would suggest running three cleaning cycles in quick succession,  then print a test page.  If there is no improvement then likely there is a leak in the printhead between the cyan and yellow chambers.  This would require service of the printer as the printhead is not replaceable.

Step five: Use an automated tool to clean the printhead

You might need to clean the printhead several times to restore print quality.

1. Load plain white paper into the tray.
2. On the printer control panel, touch the Right Arrow () to display more options.
3. Touch Setup (), and then touch Tools. The Tools Menu displays.
4. Touch Clean Printhead.
5. Wait while the printer completes the printhead cleaning process, and then touch OK.

     NOTE:

   You might have to clean the printhead several times to correct the issue.

6. Print another Print Quality Diagnostic Page to see if the issue is resolved.

How to print a Print Quality Diagnostic Page

1. Load plain white paper into the input tray.
2. On the printer control panel, touch the Right Arrow () to display more options.
3. Touch Setup (). The Setup Menu displays.
4. Touch the Down Arrow (), and then touch Reports.
5. Touch Print Quality Report. The test page prints.