Color problem with my old PSC 1215

[DUrbano]

Hi to all,

this is my first time I write on this forum, because my HP printer, All In One PSC 1215, doesn't give me any problem since I got it. I used this printer with Microsoft OS Win Xp, Win 7 and now Win 10 even if some functionalities looks like disappeared with the latest. This is my problem: since many weeks when I print anything, it prints all with red color, so if there is text or image with own color, instead it prints with a light red color; I tried to use the hp tool to solve the problem but the only thing I understand maybe there is a problem with the driver even if with Win 10 initially the printer worked perfectly. After, I tried to download other drivers version but the problem remains, so I decided to ask you if there is a solution or I have to change my printer. Please, could anyone suggest me a solution ?

regards

DUrbano

[Valsimot]

You might have print cartridge issue.

Open cartridge access door and check in front of print cartridges date on them, if they are too old your print quality is poor, and you will probably need to replace them with new ones.

[DUrbano]

I thought the same when the problem appeared so I changed the old cartridges with a new ones...

[Valsimot]

When the printer is a Ready state, press and hold Cancel button and press colour start button, then release both buttons.

The configuration page will be printed, how the print quality looks?

[DUrbano]

When I press and hold the two buttons this is what it gets out:

[Valsimot]

Can't see attachment.

[DUrbano]

[DUrbano]

Can you see now ?

[DUrbano]

 Sorry  but I really do not know why my photos are not correctly showed when I logout from forum...

[DUrbano]

Now you should be able to see my image: