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HP ENVY 6055e All-in-One Printer
Mac OS X 10.6 Snow Leopard and older

Color isnt printing correctly, I have changed the cartridge as well as ran cleaning diagnostic tool. Magenta is not pulling at all red comes out yellow

3 REPLIES 3
HP Recommended

It's the colour ink cartridge.




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HP Recommended

Ive changed it, the problem is still the same

HP Recommended

Chances that 2 color ink cartridges have the same issue are close to 0. 




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