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Microsoft Windows 10 (64-bit)

I printed a document, changed the cartriidge then when I went to print the message "Door Open" appeared.

The door is closed ?????

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I am answereing my own post.

After frustrating atempts to fix the problem, in desperation I uninstalled the printer from my computer then reinstalled it.

Printer now works fine

View solution in original post

1 REPLY 1
HP Recommended

I am answereing my own post.

After frustrating atempts to fix the problem, in desperation I uninstalled the printer from my computer then reinstalled it.

Printer now works fine

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