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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Connecting my printer to my Mac book

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10-14-2019 03:51 PM - edited 10-14-2019 03:52 PM
@TeeZee1, Welcome to the HP Support Community!
- Make sure the printer and the MAC are connected to the same wireless network.
- This printer supports only 2.4GHz network.
- The wireless status menu on your Mac should also give us quite a lot of information that would help us identify the issue. You can press and hold the option key on your keyboard and click the WiFi icon to get detailed information.
On the printer screen, go to Setup > Network > Restore network defaults
Go back to network > Wireless > Wireless setup wizard > choose your network
Once the printer is connected, the wireless blue light will become steady.
Install the printer on MAC using AirPrint driver
Please ensure that the printer is up to date with its firmware and Mac is up to date with its software. If you are unsure you may use the links below to update the printer firmware and Mac software:
1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.
3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list.
4.) Click the plus sign, click Add Printer or Scanner, click the printer name.
5.) Click the Use or Print Using menu, select AirPrint in the pop-up menu. Then click Add.
6.) Try to print.
Let me know how this goes.
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KUMAR0307
I am an HP Employee