Connecting my wireless 6978 to my MacBook Pro

[Charley3]

Having a great deal of difficulty reestablishing connection with my printer to my Macbook Pro.  I've deleted it in an attempt to add it, but there is no list to choose from.  I've used it as recently as a month ago.  

[Donal_M]

Hi,

Try removing the printer and then re-adding it by opening the preferences tab and then selecting "printers & scanners".

From there, click the minus sign under the printer icon to remove the printer and then re-add it using the plus sign.

This often helps if you are experienceing printer offline issues regularly.


If you still can't find the printer, I would try the steps with the usb connected and if a wireless connection is established, then remove it.



If the issue persists, restart your mac and try again and if this doesn't help, then restart your router also.

[Charley3 · Accepted solution]

I figured it out yesterday morning.  I realized that my Mac had picked up a free wifi in the area, so it was on a different network than my printer.  Once I put it back on my wifi, the problem was instantly resolved.  Thank you for your help.

[Donal_M]

Glad to hear tha you found a fix