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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Connecting printer to Bluetooth and Wi-Fi

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01-23-2023 01:00 PM
I picked up this HP TouchSmart all-in-one printer off of marketplace. I am unable to connect to my Bluetooth. I would like to be able to print from my iPhone. I have tried several things unplugging and plugging back in troubleshooting. Even called HP tech-support, who told me that this printer is outdated. No more software to update to this printer. I somehow don’t believe that. Can somebody answer this question for me if possible
01-23-2023 01:35 PM
Welcome to the HP Community Forum.
It is true -
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The printer is old - I found a review for this model dated 2009.
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There are no current HP drivers listed for this model in Software and Drivers.
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The printer supports limited Mobile Printing options
Mobile Printing – Options for Printers
Start here
Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.
Open the section for your printer series > Find your printer and supported applications.
HP Printers - Mobile Printing Solutions Compatible with HP Printers
Photosmart Premium C309 series: Photosmart Premium - C309g, C309h | HP Smart app (recommended) HP Print Service Plugin Apple AirPrint |
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The printer was Bluetooth compatible under certain conditions
Printer Specifications for HP Photosmart Premium All-in-One Printers (C309g and C309h)
Input / Output
- USB port: Rear hi-speed, front PictBridge port for storage devices
- Memory card slots: Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo, Pro Duo, or Pro-HG Duo (adapter optional), or Memory Stick Micro (adapter required), MultiMediaCard (MMC), MMC Plus, Secure MMC, MMC Mobile (RS-MMC; adapter required), Secure Digital (SD), Secure Digital Mini, Secure Digital High Capacity (SDHC), TransFlash MicroSD Card (adapter required), xD Type M, or xD Type H.
- Wireless network: 802.11 supported
- Ethernet port: 802.3 supported (RJ-45 connector)
- Bluetooth wireless printing: Supported (Windows Vista or Windows XP and either the Microsoft Bluetooth® Protocol Stack or the Widcomm Bluetooth® Protocol Stack required)
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The printer was minimally supported on Windows 10 using the Windows 10 Built-in Driver -- there is no support for this printer on Windows 11.
References / Resources
HP Smart (Mobile) >>> Download / Install - How-to - and FAQ
HP Printers - Using the HP Smart App (Android, Apple iOS)
HP printer setup (Apple AirPrint for iPhone, iPad)
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HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
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HP Photosmart Premium All-in-One Printer - C309g
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