• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Photosmart Premium All-in-One Printer - C309g

I picked up this HP TouchSmart all-in-one printer off of marketplace. I am unable to connect to my Bluetooth. I would like to be able to print from my iPhone. I have tried several things unplugging and plugging back in troubleshooting. Even called HP tech-support, who told me that this printer is outdated. No more software to update to this printer. I somehow don’t believe that. Can somebody answer this question for me if possible

1 REPLY 1
HP Recommended

@CJP60 

 

Welcome to the HP Community Forum.

 

It is true -

==============================================

 

The printer is old - I found a review for this model dated 2009.

 

==============================================

 

There are no current HP drivers listed for this model in Software and Drivers.

 

==============================================

The printer supports limited Mobile Printing options 

 

Mobile Printing – Options for Printers

Start here

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Open the section for your printer series  >  Find your printer and supported applications.

HP Printers - Mobile Printing Solutions Compatible with HP Printers

Photosmart Premium C309 series:

Photosmart Premium - C309g, C309h

HP Smart app (recommended)

HP Print Service Plugin

Apple AirPrint

 

==============================================

 

The printer was Bluetooth compatible under certain conditions

 

 Printer Specifications for HP Photosmart Premium All-in-One Printers (C309g and C309h)

Input / Output

 

  • USB port: Rear hi-speed, front PictBridge port for storage devices
  • Memory card slots: Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo, Pro Duo, or Pro-HG Duo (adapter optional), or Memory Stick Micro (adapter required), MultiMediaCard (MMC), MMC Plus, Secure MMC, MMC Mobile (RS-MMC; adapter required), Secure Digital (SD), Secure Digital Mini, Secure Digital High Capacity (SDHC), TransFlash MicroSD Card (adapter required), xD Type M, or xD Type H.
  • Wireless network: 802.11 supported
  • Ethernet port: 802.3 supported (RJ-45 connector)

 

  • Bluetooth wireless printing: Supported (Windows Vista or Windows XP and either the Microsoft Bluetooth® Protocol Stack or the Widcomm Bluetooth® Protocol Stack required)

 

==============================================

 

The printer was minimally supported on Windows 10 using the Windows 10 Built-in Driver -- there is no support for this printer on Windows 11.

 

References / Resources

 

HP Smart (Mobile) >>> Download / Install - How-to - and FAQ

HP Printers - Using the HP Smart App (Android, Apple iOS)

 

HP printer setup (Apple AirPrint for iPhone, iPad)

 

==============================================

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP Photosmart Premium All-in-One Printer - C309g 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.