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‎09-06-2020 02:12 PM

HP Recommended
Product: HP DeskJet1010
Operating System: Microsoft Windows 7 (32-bit)

After my power was restored from Hurricane Laura, my HP DeskJet 1010 printer will not print and the power light blinks continuously.

1 person had the same question
1 REPLY 1

‎09-09-2020 11:52 AM

HP Recommended

@JeanAR1

 

Welcome to the HP Support Community.

 

Let's try to reset the Printer here:

 

Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Also, try connecting the Printer to a different wall outlet directly.

 

Try the steps from here: https://support.hp.com/us-en/product/hp-deskjet-1010-printer-series/5157543/model/5157545/document/c...

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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