Continuous, non-stop blank page printing, stuck in print que

Michelob4 · ‎12-27-2022

My HP 3830 prints continuously, except for one word, "CHAT". It feeds until out of paper. I have cancelled dozens of times and it still continues.....

Repairatrooper · ‎12-27-2022

there are really 2 possible scenarios here:

1. Some one has hacked your printer and is sending an endless spool of pages. Changing the IP address of the printer should solve the problem.

2. You have a job stuck in the queue of your computer. You do not state what type of computer you have. If Windows, follow these instructions to clear the queue https://answers.microsoft.com/en-us/windows/forum/all/how-to-clear-printer-queue-in-windows-10/7e5ac...

If the error repeats itself, you may have a corrupted printer driver or file you are trying to print, in that case, delete your drivers and reinstall the printer.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

Williamjoe · ‎12-30-2022

Why Is My Printer Printing Blank Pages?
Congested nozzles.
Improper cartridge installation.
Cartridges dislodged from their proper place.
Driver and software issues.
Wrong paper size.
Blank pages in the document you're printing

Regards,

Will

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