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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎09-19-2022 12:24 PM

HP Recommended
Product: HP OfficeJet Pro 8210 Printer

Hi, 

 

I am having an issue where a display is stuck on my control panel screen on my hp officejet 8210 printer. Due to this I cannot connect to the wifi as I cannot get into wifi settings from the control panel. I have tried unplugging the printer and leaving it for 30 seconds and then turning it back on but the message still appears and I cannot click out of it. What should I do to solve this problem. 

 

Many thanks, 

Laura

Category:
1 person had the same question
1 REPLY 1

‎09-22-2022 01:41 PM

HP Recommended

@lb971
 

Welcome to the HP Support Community.

 

Let's try and reset the Printer:

 

To restore the printer to the original factory defaults 1. From the printer control panel, from the Home screen, select Setup , and then press OK . 2. Select Tools, and then press OK . 3. Select Restore, and then press OK . 4. A warning message appears which indicates all configured settings will be deleted and the original factory settings will be restored. Press the OK button to continue.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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