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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Copying A document longer than 8.5x11

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11-26-2019 08:44 PM - edited 11-26-2019 08:44 PM
how do i copy the document longer than 8.5x11
im using officejet 4500 to work as a photocopy machine a.k.a Xerox Machine
ex. 8.5x13 this is a long bond paper
thx hp...
11-27-2019 12:59 PM
I would guess that if this is possible at all (questionable), you need to use the printer ADF (Automatic Document Feeder) - the "maximum" size from the printer flatbed (glass) is likely limited to the same dimensions as those used for "Scan" operations.
Information - "what the printer can do"
Caveat: The limitation with using the ADF is the Paper Size - only several Paper Sizes are available and there may not be a way to "Customize" the paper size setting. Example of a supported ADF paper size: Legal 8.5 x 14 inches
The printer may generally support custom sizes, though I cannot verify that you can set / access / use custom paper size for Copy operations.
Second limitation: ADF paper weight is limited to 75gsm - "bond" paper is typically within ISO standards for the paper type - see your paper packaging for gsm information or use an available chart developed for the purpose.
Reference (one of many on the subject):
Paper Weights Explained and Simplified
What to do - what to try - where to check / adjust
What about the paper in the printer tray?
Check / Adjust / Retain the Paper at the Printer Panel
Open Printer Tray,
If you have not yet done so, add desired paper type
Close Tray
IF applicable for your printer:
Look for a message on the Printer Control Panel,
Click Modify (wording varies), set the paper size and type, Click OK
NOTE: If the size of the Paper Size is not in the Drop-down list, Select Custom
Set the Preferences - Windows - Scanning and Printing
- The following assumes the Full Feature Software has been installed.
- Check / enable the printer as the “Default Printer”
- Select and adjust settings in each category for the Media (kind of paper), source (tray), and paper size.
Control Panel > icon view > Devices and Printers > Right-Click on your printer > Set as Default
Control Panel > icon view > Devices and Printers > Right-Click on your printer > Printing Preferences >
Tab Printing Shortcuts > Click / Highlight preferred shortcut > Click Apply > Click OK to exit
If the printer software supports the feature, change the settings as desired, then use “Save as” to create a Custom Shortcut.
OR
Windows key + S (search for) Printers and Scanners
Left-Click on (your) Printer > Manage >
Printing Preferences
Select a shortcut and / or set “preferred settings” for paper, source (tray), other settings
Optional (if / as available): Save As > enter a name for your custom shortcut
Click OK to save the preferences
=====================================================================
What to do about the Copy Setup
If the printer is on the network, use the Embedded Web Server (EWS) to configure / adjust the Copy Defaults.
Open your favorite browser > type / enter Printer IP address into URL / Address bar
tab Settings > Copy Settings > Default Settings
The following examples may not match your printer's EWS environment - the intent is to provide you enough information that you can find / adjust whatever settings are available in your printer. Will it be enough? Will your print cooperate? Maybe.
Yours is an older printer - EWS Copy Defaults likely look more like the following:
EWS_Settings_Copy_1
Newer / Different printer model example
EWS - Officejet Pro 9025 - Copy Defaults
Printers in this category have shifted the Tray and Paper Preferences to a separate Setting
9025_EWS_Preferences_Tray_and_Paper_Management_1
Copy Defaults for this (and similar models) are still in the "typical" Settings category
EWS_9025_Copy_Defaults_1
Reference and Resources – Places to find (more) help and learn about your Printer
Clarification of terms and "what the printer can do" (Specifications)
Printer Homepage – “Things that are your printer”
NOTE: Content depends on device type and Operating System
HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more
Open Support Home
Enter the name of your device
When the website support page opens, Select (as available) a Category > Topic > Subtopic
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