Corrupt photos

[WolfFletch]

I'm struggling to print photos off of a usb stick plugged into the printer. I have tried mtiple photos (from internet) and none work, when I select them the printer says they are corrupt and cannot be printed. I have tried changing the memory stick once or twice and also tried every image file type there is and nothing works. I have printed pictures off of memory sticks before so I don't know why this won't work. Please help.

[The_Fossette]

@WolfFletch,

Welcome to the HP Forums!

Thank you for posting your query on this forum, it's a great place to find answers.

I reviewed your post and I understand that you are facing issues printing photos.

Don’t worry, I assure you I will try my best to get this sorted.

In order that I may provide you with an accurate solution, I will need a few more details.

• When was the last time the printer was working fine?
• Are you able to print photos from the computer?
• Have you tried copying the photos to the computer and then printing?
• Have you made any software or hardware changes on the computer?
• Have you performed any troubleshooting steps before posting?

While you respond to that, I recommend you follow the steps in the below article and check if it helps.

https://support.hp.com/in-en/product/hp-photosmart-c6300-all-in-one-printer-series/3560272/model/356...

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!