Custom paper size in HP 9015 pro

[PennyVA]

Hi,  I have an HP 9015 Pro.  I need to print a 10 x 7 paper.  How do I get my printer to set for this paper size?

There are no Custom Settings.  I created the size in the computer, however it does not show up in the paper size drop down. 

Thank you

Penny

[Dragon-Fur · Accepted solution]

@PennyVA 

Welcome to the HP Community --

I can provide some of the places to re-check.

True -- The printer does not support 10x7 Inch as a standard Paper Size.

Yes, the printer can handle the paper size as "custom".

There are generally three places where the Custom Size is configured or used:

• EWS / Printer Control Panel >> Tray and Paper
• Custom Paper Size form
• Job setup >  Dependent on Application / Software

When called from within printing programs / software / applications, Printing Preferences might be called "Printer Properties" / "Shortcuts" / “More Settings” / “Properties” / "Printer Setup" / "Presets" or similar.

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Printer - Specifications

  Product Specifications for the HP OfficeJet Pro 9015 All-in-One Printer (1KR42A)

Partial Excerpt

Media sizes supported (metric)	A4; A5; A6; B5 (JIS); Envelope (DL, C5, C6); Card
Media sizes, custom (metric)	Tray 1: 76.2 x 127 to 215.9 x 355.6 mm
Media types	Plain Paper, HP Photo Papers, HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Photo Inkjet Papers, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Thick Plain Paper, Light/Recycled Plain Paper, HP Tri-fold Brochure Paper, Glossy
Media weight supported (metric)	60 to 105 g/m² (plain); 220 to 280 g/m² (photo); 75 to 90 g/m² (envelope); 163 to 200 g/m² (card)

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Printer - Custom Paper Size Form

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Custom Form

HP Document: HP Printers - Creating Custom Paper Sizes

Details

Custom Paper Size Form

Where Located

Windows 10

Control Panel > icon view > Devices and Printers

Top Ribbon > Print Server Properties > Tab Forms

Windows 11

Settings > Bluetooth & devices > Printers & scanners

Under Related Settings > Print server Properties > Tab Forms

OR

Windows 10

Control Panel > icon view > Right-Click on Printer > Printing Preferences

Tab Paper / Quality > Custom setting box

Windows 11

Settings > Bluetooth & devices > Printers & scanners

Select Printer > Printing Preferences

Tab Paper / Quality > Custom setting box

Note

After setting / creating your Custom Form in Printing Preferences,

Save the setup and Exit Printing Preferences.

(Re)Open Printing Preferences and check the paper list for your new custom paper size form.

Custom_Paper_Size_Form_Examples_7

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Printer - Tray and Paper

Depending on the printer model, the information might be checked on the touch-screen Printer Control Panel.

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section Open the EWS over a local network orientation

EWS – Tray and Paper Management

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper (Management)

Select / Adjust settings for Paper Size / Type

Model Dependent:  Advanced section

Click Apply to save changes

Tray and Paper – Paper Size / Paper Type / Paper Weight

Reminder

HP Smart Mobile might require that paper size / type is rechecked / adjusted before the content is opened for print.

Paper Size, Type, and Weight loaded in the printer tray must be supported for use in that tray.

EWS provides access and control to check / adjust Tray and Paper Settings.

Notes

Depending on the printer model, the Printer Control Panel might provide access to Paper Size / Type settings immediately after the paper is (re)loaded into the appropriate printer intake tray.

Trays

• If the printer lacks a second tray, all paper / types are supported in the single available tray.
• Printers that include a Photo Tray generally restrict the paper sizes and paper type supported in that tray.

Custom size?

If EWS does not allow setting the paper size or size “Custom”,

If the printer includes a touch display printer control panel,

Look for the setting for “Custom” in the Printer Control Panel after (re)loading the paper to be used

NOTE:  Not available for all printers

What? 

Paper Size, Type, and Weight must be appropriate for the tray in which that paper is to be used.

General Example - EWS - Tray and Paper

EWS_9025_Preferences_Tray_and_Paper_Management_All_11

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Printer - Job Submission

Job setup is entirely dependent on the Operating System / version  and the app / software used.

Also important >> Content / File type.

"Print to" doesn't tell us what kind of document or image you are printing.

General example - HP Smart - Windows - Simple PDF Print

HP_Smart_Win_PDF_Print_9

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open

HP OfficeJet Pro 9015 All-in-One Printer  

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