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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- DVD disc printing vanished from Photosmart Essential.

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11-30-2015 09:26 AM
Haven't burned any DVD's for a while so when I fired up Photosmart Essentials 3.5 to print direcrtly onto the disc the template had vanished.
I'm sure it was under the Create heading when I last used it before I upgraded to Windows 10, I've art work I designed saved on my drive as well as ones I've downloaded from the web.
Where's it gone please?
Solved! Go to Solution.
Accepted Solutions
12-01-2015 11:23 AM
Hi @NorskYorkie,
Glad to see you are utilizing the HP forums, this is a great question other customers may be wondering about too!
Although there is software for the newer operating system version such as Windows 8 and Windows 10, the CD/DVD printing feature was omitted from the software, I believe this feature has become obsolete. You might be able to find a 3rd part software program that allows you to print on CD/DVDs that you could download and use. I suggest using Google to see what is available. If you can not find anything, you might consider using this printer with an older OS.
I am sure this isn't the answer you were hoping for, but if this satisfies your inquiry, please consider marking this post as solved by clicking Accepted as Solution below so others can find the answer more efficiently.
Sunshyn2005
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!
12-01-2015 11:23 AM
Hi @NorskYorkie,
Glad to see you are utilizing the HP forums, this is a great question other customers may be wondering about too!
Although there is software for the newer operating system version such as Windows 8 and Windows 10, the CD/DVD printing feature was omitted from the software, I believe this feature has become obsolete. You might be able to find a 3rd part software program that allows you to print on CD/DVDs that you could download and use. I suggest using Google to see what is available. If you can not find anything, you might consider using this printer with an older OS.
I am sure this isn't the answer you were hoping for, but if this satisfies your inquiry, please consider marking this post as solved by clicking Accepted as Solution below so others can find the answer more efficiently.
Sunshyn2005
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!
12-01-2015 01:11 PM
Many thanks for your reply, I did Google but didn't find one I liked as much as the HP one.
I do think a nicely printed DVD for things such as a wedding looks better than a hand written label, especially with my handwriting 🙂
12-22-2015 04:58 PM
I, too, miss the print on disk feature in Windows 10 HP software.
Just wondering...
1) HP sold the Photosmart C5500 mashine primarily as a PRINT ON DISK printer.
2) That's why I bought the Photosmart C5500 machine; to print on disks.
3) So, I'm angry that HP would sell a machine that had this wonderful feature, then omit it from its Win 10 software?
:manmad:
12-21-2016 10:21 AM
Cant understand why cd/dvd printing was omitted now i cant print on my blank cd/dvd anymore. Why was this omitted after payin a load of money for the printer why did'nt they leave the old version so as it would work on windows 10. This is really annoying. I will now have to go and buy another printer that will print on cd's but i can tell you it wont be a hp printer pile of rubbish.