Density Detect Sensor, error 54.1400, how to get a new one

Andreas_777 · ‎10-02-2022

Hi all,

I have an HP Color LaserJet MFP M281fdw and got some errors:

54.1400 Color plane registration sensor error
54.1103 Yellow Density Range Error
54.1102 Magenta Density Range Error

Seems the Density Detect Sensor Assembly (RM2-5874-000CN) is not working.

Does anybody know how to get this sparepart. I'm located in Austria.

Thank's for your time

Repairatrooper · ‎10-02-2022

HP does not sell this part direct to end users. You will need to find an authorized repair dealer or check Amazon/Ebay. The good news is that it is a part they do make which is not always the case. Keep in mind that low toner levels can cause this error as well or a dirty sensor.

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Andreas_777 · ‎10-02-2022

Thanks for the answer.

Bought a set of fresh toners to test, no luck.

Disassembled the machine to get the Density Detect Sensor in my hands, spent some time for cleaning every part I came nearby, no luck.

The error 54.1400 is already present. This is a 500€ machine, so I cannot give up.

See you.

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