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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎07-08-2019 05:06 PM

HP Recommended

Hello,

 

I'd like to know how this was resolved since I'm having the same issue. This is for the 1112 model with a Mac.

 

Thanks

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‎07-08-2019 06:50 PM

HP Recommended

The missing print head cleaning icon was never resolved after discussing this issue with several HP personal on this forum as well as a phone call from HP. Reinstalling their latest print driver did nothing. They seemed surprised that it wasn't there but they had no interest in investigating further such as getting a Mac in their shop and connecting it to the printer or to a Windows machine to see if it was a "Mac" issue. HP has a good reputation for their support so I was really surprised by their lack of interest is solving this issue. It would seem to be a rather simple thing for HP to solve.

 

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