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- Printing Errors or Lights & Stuck Print Jobs
- DeskJet 3630 - Can't print using WI-Fi or Direct Print - WIN...

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02-10-2019 06:05 AM
Good afternoon,
I have installed HP DeskJet 3630 All in One Printer using the latest software at clean, just reinstalled Windows 10 64bit Home and I can't print using WiFi or Wi-Direct. Using USB it works.
The interesting thing is that I have another laptop and using WIFI works but that laptop has windows 10 PRO.
I've read some tips about solving this problem, other users had the same or similar problems but for me reinstalling software didn't help.
I get:
"Incorrect parameter" when I try print something.
Can you help solve it somehow?
Regards,
Marcin
Solved! Go to Solution.
Accepted Solutions
02-10-2019 11:07 AM - edited 02-10-2019 11:08 AM
It seems like the problem makes DJ3630__Full_WebPack_1107.
I've uninstalled all software and rebooted pc.
Then I entered "Add printers & scaners" then clicked Refresh.
The printer had been found so I clicked Add. Required software
had been installed and works using Wifi.
I hope that will help somebody else.
02-10-2019 07:11 AM
Hello Marcinkopec83,
I hope you still have the Printer software installed on your PC.
If yes, then try the below steps.....
- Press WIN + R keys on keyboard.
RUN window will be displayed.
Type in %TEMP% in the box and click on OK. A TEMP folder will be displayed.
In the displayed window, on top ( address bar ), click on LOCAL, to display its content. - Right click on TEMP and then click PROPERTIES.
Under "Temp Properties" window, click on SECURITY tab. - Under "group or user names" click on "Everyone",
Now under "Permissions for Everyone ", under Full Control, there should be a check mark under "Allow". - If there is no Check mark under Allow for FullControl, then click on EDIT button.
Now click on the CHECK BOX under Allow for Full Control.
Click APPLY button and then the OK button.
And now click on OK button. - Restart your PC. Now try printing.
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
02-10-2019 08:37 AM - edited 02-10-2019 09:03 AM
Didn't help.
If I try enter Printing Preferences I get an exception.
I will try give you more details.
I used: DJ3630__Full_WebPack_1107
During installation I selected:
Wireless, make wireless connection to the device.
Device had been found ip 192.168.1.102 and I can ping it.
If I enter http://192.168.1.102:3911/ i get:
SOAP-ENV:ClientHTTP GET method not implemented
If I enter http://192.168.1.102 website opens.
HP DeskJet 3630 series opens/works normally.
At Windows 10 PRO
The interesting thing is that Windows 10 Pro "see" printer not at http://192.168.1.102:3911/
but at http://[fe80::82ce:62ff:fe65:4809%19]:3911/ but it works.
02-10-2019 11:07 AM - edited 02-10-2019 11:08 AM
It seems like the problem makes DJ3630__Full_WebPack_1107.
I've uninstalled all software and rebooted pc.
Then I entered "Add printers & scaners" then clicked Refresh.
The printer had been found so I clicked Add. Required software
had been installed and works using Wifi.
I hope that will help somebody else.