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‎12-28-2021 06:30 PM

HP Recommended
Product: HP DeskJet 3752
Operating System: Microsoft Windows 10 (32-bit)

HP DeskJet 3752 prints wirelessly from iphone but not from USB desktop connection.  Test Page sets in Queue

Category:
1 REPLY 1

‎01-06-2022 06:25 AM

HP Recommended

@BobMS1956, Welcome to the HP Support Community! I’m here to help.

 

I see that you are not able to print from your Win PC via USB. Do you get any errors?

  • Which application are you trying to print from?
  • Have you tried printing different types of documents like PDF, Word, or Webpages and check if the issue persists?
  • As you are able to print from the iOS device, it means the printer is working fine.

Check the connectivity between the printer and the Win PC.

Use the HP Smart app to print.

 

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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