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‎09-16-2022 10:45 AM - last edited on ‎09-18-2022 11:09 AM by Retired

HP Recommended
Product: HP DeskJet Plus 4152 All-in-One Printer
Operating System: macOS 11.0 Big Sur

Unable to print - Printer complains E1 error. I have the correct size of paper loaded in the tray, and the software I am printing has the same settings.

I tried all the solutions from virtual assistance.

I tried to factory reset and now secure erase too - nothing is working out.

Category:
2 people had the same question
1 REPLY 1

‎09-19-2022 12:03 PM

HP Recommended

Hi @MakYadav 

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing issues with your printer. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

 

I would suggest you please use the link below and follow the steps. Once done, let me know the outcome of it: https://support.hp.com/in-en/document/c06557091 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
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