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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎05-03-2021 03:50 AM

HP Recommended
Product: Deskjet 2050A
Operating System: Microsoft Windows 10 (32-bit)
 

Hello,

 

I have moved from Middle East to France with my HP Deskjet 2050A and I have purchased HP 301 cartridges that are recommended by HP for this model in Europe (instead of the HP 122 that were available in the Middle East).

 

Unfortunately, I have a message saying my cartridges are incompatible.

I understand that the region of my HP Deskjet 2050A has to be a changed to accept the HP 301 cartridges that I purchased.

 

Could you please let me know the procedure to follow?

Category:
1 REPLY 1

‎05-06-2021 12:34 PM

HP Recommended

@kamrouche

Welcome to the HP Support Community!

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

ECHO_LAKE
I am an HP Employee

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