• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎10-08-2025 05:05 AM

HP Recommended

Deskjet ink advantage 2135, Ink light is flashing, even with new cartridges.

 

Reply
1 REPLY 1

‎10-10-2025 09:51 AM

HP Recommended

Hi @Demolade,

 

Welcome to the HP Support Community!

 

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

 

I understand your HP DeskJet 2130 / 2135 printer is showing a flashing ink light, even after installing new cartridges. Let’s go through steps to resolve this issue.

 

1. Check Cartridge Installation

Turn on the printer and open the cartridge access door.

Make sure the cartridges are fully seated in their slots.

Remove the cartridges and reinsert them firmly until they click into place.

 

2. Clean Cartridge Contacts

Turn off the printer and remove the cartridges.

Using a lint-free cloth or cotton swab, gently clean the copper/gold contacts on the cartridges and inside the printer.

Reinsert cartridges and close the access door.

 

3. Check for Protective Tape

Verify that all protective tape or covers on the new cartridges have been removed.

Even a small piece of tape can prevent proper contact and trigger the ink light.

 

4. Reset the Printer

Turn on the printer.

Disconnect the power cord from the printer (leave it plugged into the wall).

Wait 60 seconds, then reconnect the power cord to the printer.

Turn the printer back on.

 

5. Check Cartridge Compatibility

Ensure the cartridges are HP 680 or HP 680XL (depending on your model).

Non-genuine or incompatible cartridges can cause the flashing ink light.

 

6. Run a Printer Self-Test

Press the Resume/Cancel button and hold it for 3–5 seconds to print a self-test page.

This can help confirm if the printer recognizes the cartridges.

 

7. Update Printer Firmware

Visit HP DeskJet 2130/2135 Drivers & Software and download the latest firmware for your printer.

Firmware updates can resolve cartridge recognition issues.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.