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‎08-02-2020 07:10 AM

HP Recommended
Product: Deskjet 2622 Printer

My Deskjet 2622 Printer is demanding that I use the setup cartridges which I no longer have. I have made no changes other than attempt to swap old for new cartridges (both genuine HP). There are no updates outstanding for this Printer and I have followed all online available help.

i need to be able to bypass this error and use my new cartridges. Any help gratefully received.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-04-2020 07:58 AM

HP Recommended

Hi @JTH2622

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

View solution in original post

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3 REPLIES 3

‎08-04-2020 07:58 AM

HP Recommended

Hi @JTH2622

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the steps to bypass the setup ink message which is specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Was this reply helpful? Yes No

‎08-04-2020 08:40 AM

HP Recommended

Thank you so so much.

Such a simple solution that one only wonders why it is not in the public arena?!?

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‎09-01-2020 08:49 PM

HP Recommended

I also need help with this. Printer was fine until I put in a new cartridges. I dont have the setup anymore

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