• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎10-11-2023 09:22 PM

HP Recommended

The first time my printer was not working when I printed in the middle and I saw there is strange icon keep blinking. When I printed it out the info about this icon.  This icon means "The printer is not enrolled in HP instant Ink."  Then, I tried factory reset by pressing "X" and "WiFi" together until power button flashing, but the black ink not enrolled keep flashing and catridge light also keep flashing. At this time, the info light also flashing.  After that, I tried to remove black catridge and see if the issue exists and yes, it still there. Then, I tried to install black catridge back and remove color catridge and it keeps flashing and only detects the color catridge was removed. Now I saw and "E0" on display screen and keep flashing. Now I tried to factory reset but nothing seems to work. I am stuck. Please help ASAP!!!!

1 person had the same question
1 REPLY 1

‎10-12-2023 01:18 PM

HP Recommended

All I want to do is print via the usb cable. I don't need to print via wifi and I don't need HP monitoring how many pages I print. I can monitor ink levels myself and if I run out, so be it. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.