Deskjet 3050A-J611g/ CR232A: error code 0X00759C98 HW_WATCHDOG C, What is it? How can it be fixed?

[bigjl71]

Hello, I have a Deskjet 3050A-J611g/ CR232A. I'm running windows 7(various varieties, ie: home premium, ultimate, etc.) error code 0X00759C98 HW_WATCHDOG C, What is it? How can it be fixed? The only thing that was changed was I turned on auto update, and set up e print. Everything seemed fine but the next time I went to my printer this error wasd on the printer control pad screen. As soon as the printer starts up after resetting it does it again. Is there a bad board in it that needs to be replaced? There appears to be nothing broken or out of place, so that's why I suspect. Any assistance will be greatly appreciated! If someone has the definition for this error it would be quite helpful! Thank you in advance!!!

[jason_h]

There is a document with steps to help identify and address 0x type errors located here.

Hope this helps.

[bigjl71]

Jason,

  Thank you, but I had already been there and tried the reset to no avail. I'm looking for more specific information so I can service my printer myself since it's out of warrany. Thamk you.

[alaaammar]

Deskjet 3050A-J611b/ CR231: error code 0X00759C98 HW_WATCHDOG C, What is it? How can it be fixe

[alaaammar]

Re: Deskjet 3050A-J611b/ CR231: error code 0X00759C98 HW_WATCHDOG C, What is it? How can it be fixe

[-JohnB-]

alaaammar,

If you are seeing this error on the PC try downloading and running the print and scan doctor located here:

http://support.hp.com/us-en/document/c03275041https://support.hp.com/us-en/help/printscandoctor



It can fix a lot on its own and if not give a better idea of what is going on.


Best of Luck!

[DcPatel]

---

@bigjl71 wrote:

Hello, I have a Deskjet 3050A-J611g/ CR232A. I'm running windows 7(various varieties, ie: home premium, ultimate, etc.) error code 0X00759C98 HW_WATCHDOG C, What is it? How can it be fixed? The only thing that was changed was I turned on auto update, and set up e print. Everything seemed fine but the next time I went to my printer this error wasd on the printer control pad screen. As soon as the printer starts up after resetting it does it again. Is there a bad board in it that needs to be replaced? There appears to be nothing broken or out of place, so that's why I suspect. Any assistance will be greatly appreciated! If someone has the definition for this error it would be quite helpful! Thank you in advance!!!

---

[CajunKilller001 · Accepted solution]

This also happened to me. To fix it I just disconnected the printer from power and held the power button for about fifteen seconds. The only changes that were made before the error happened were:

1: The network SSID was changed

2: Tried to print without black cartridge (later found out that it had no effect)

3: Installed new software on computer (Don't think this was the issue though)

Hope it works for you too!

[Héctor1]

A mí me pasó lo mismo . Me daba error code y lo que hice fué desconectar la corriente , esperé 1 minuto más o menos y apretando el botón de encendido conecte la corriente y en cuestión de unos segundos lo pude solucionar . Espero que le sirva a alguién . Suerte !

[Omar-E]

@Héctor1

  Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.

Spanish: Foro de usuarios de HP
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛

Thank you for your understanding