Deskjet 3510 error message OX83COOOOA.

[TRAE4]

I powered up my Deskjet 3510 and get error message OX83COOOOA. I cannot get the message to clear.  I have checked ink cartridges, added paperr and repowered several times.

[Jay_G24 · Accepted solution]

Hi @TRAE4,

Welcome to the HP Support Community

I'd like to help!

I understand you are receiving a "OX83COOOOA" error 

Try the below suggestions-

 Reset the product

• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the printer.
• Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Try updating the printer's firmware -HP Printers - Updating or Upgrading Printer Firmware

Also, try the steps in the carriage jam  document - https://support.hp.com/in-en/product/hp-deskjet-3510-e-all-in-one-printer-series/5157460/document/i...

If the error persists,

• I've sent you a private message with further instructions to get this issue sorted.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link:  https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping