Deskjet 3510 won't connect wirelessly after SSID & password change on desktop.

[MyMia0428]

After I had to change the Comcast modem and get new SSID/password for our cable, I can no longer get my printer to function wirelessly.  It will usually print with the USB cable.

I've read the previous messages and responses.  I've already tried most all of the fixes I've read.  I've shut everything down and unplugged a few times.  I have reinstalled the driver & rebooted. 

During the wireless connected process it will ask me to plug printer to computer via USB.  Sometimes when I do that there is no response from USB....it's as if the USB ports are not active.  But after a reboot it works again.  Still, I am unable to get the printer connected wirelessly.

When I push the Wifi status button it says "Not Connected".  SSID: N/A...etc.  I've even restored the printer settings to FACTORY DEFAULT.  

Please, can anyone help me? 

[Jeet_singh · Accepted solution]

@MyMia0428,

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you are having trouble setting up your HP Deskjet 3510 on your wireless network. I will be happy to help.

The easiest way to connect the DeskJet 3510 printer to the network is using a temporary USB cable. That is, first install the printer using the USB cable and then convert the USB connected printer to a wireless printer. Follow the steps below:

First, unplug the USB cable from the printer if present.

Go to Control panel – Programs and feature – Select all the HP Deskjet printer entries and uninstall them.

Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.

Press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" (There is a space between .exe & /) and press enter.

Under print server properties, go to drivers - remove any entry there as well.

Again, go to the Run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.

Restart your computer.

Now click on this link: http://ftp.hp.com/pub/softlib/software12/COL43618/al-108718-4/DJ3510_1315-1.exe to download and install the software

Connect the USB cable if prompted and follow the on-screen instructions to complete the installation.

Once connected, you can use this wizard to convert USB connected printer to Wireless.

1. Search Windows for your printer model name, and then click the name of your printer in the list of results.

   The printer software opens.

2. Click Utilities, and then click Printer Setup & Software.

3. Click Convert a USB connected printer to wireless, and then follow the on-screen instructions to set up the printer on your wireless network.

For more details, please go through this support document for - HP Deskjet 3510 Printers - Wireless Printer Setup (Windows)

Please let me know if this resolves the issue, or if you require further assistance!

Eagerly waiting for your response!

I hope you have a good day ahead,

And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

Regards,

[MyMia0428]

Hello Jeet Singh - I am very grateful for your help.  I have successfully completed all the steps and finally goty the WIreless set up.   Your instructions were very helpful!  It resolved other minor problems I was having  as well.

I had to call Comcast for the IP and Gateway address info to connect wirelessly because it wasn't automatically accessing the info like it was supposed to.  I tried to enter the info manually, but that wasn't working either.  Comcast said it was because I have Dual Band modem and she had to make some kind of change with the HomeGroup Network name.

Thank you so very much for all your help! 

[Jeet_singh]

@MyMia0428,

Thank you for the update,
I appreciate your time and efforts, 

I'm glad I could contribute towards resolving the issue and finding the solution you were looking for.
Thanks for taking the time to let the community know about the solution.

You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉 

Take care now and do have a fabulous week ahead. 🙂
Regards,