Deskjet 3511 will not connect to my new router

[mrpetep]

Deskjet 3511 will not connect to new router. Printer will connect to old router, it will work with a USB cable. Tried uninstalling software/driver, rebooting and running (manual) setup again. WIll not connect. Using WPS button on router doesn't work either. Adtran SDG 834-v6 router, WIndows 11.

[Andr-1611]

@mrpetep 

First try this solution here: Wi-Fi connection is lost after router or network settings change 
You may then need to install this software: https://support.hp.com/us-en/drivers/swdetails/hp-deskjet-3510-e-all-in-one-printer-series/model/524...

I hope I could help.

Kind Regards
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

[mrpetep]

I tried that software, the printer will connect to the old router not the new router even after uninstalling/rebooting/installing the printer (connected by USB). Thanks for the suggestion Andr-1611

[Andr-1611]

@mrpetep 

Did you try

Restore Wi-Fi setup mode on your HP printer: https://support.hp.com/us-en/document/ish_3967769-3956733-16

?

Kind Regards
Andr-1611

[mrpetep]

Pressing both buttons did not result in the power button blinking, it did not seem to make a difference, still can't connect.

With WPS, the router seems to be passing WPS traffic, the printer stops with the message "Error...progress stoppped". 

Thanks again!

[Andr-1611]

Read the user manual:

A) Restore network settings to default settings.

B) Wi-Fi Protected Setup (WPS – requires WPS router)

If you don't have a WPS router, it won't work!

Kind Regards
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

[mrpetep]

Andr-1611,

I unplugged the USB cable to the printer, powered off the old router, restored the printer to the default settings and tried the WPS (2 mbps). It appears that the WPS config starts and then gets an error. If I had to guess the router is timing out before the printer is finished. I'll give up trying to get it to work.

"Wireless direct" works but the computer can either connect to the printer or the router, not both at the same time.

Well, I'm planning on getting a new router instead of renting this one. The printer works with a USB cable. If I want to print something from a different  device I'll use "sneaker net" (put the file on a USB stick and walk it over the the PC with the cable).  The software for the printer mentions Windows 8, it's old and the printer is still working.

Thanks for your help and have a great New Year!

Regards,

Mr Pete P

[Andr-1611]

Hello Pete P,
Thanks for the feedback.

I wish you a happy new year!
With kind regards
Andr-1611