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HP Recommended

I need to reset the admin user name and password to access the Printer web page

 

 

hpsuporte.png

 

hpsopa.png

HP Recommended

Hi @silviomaraujo

 

I have sent you a private message with the steps to reset the printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Asmita
I am an HP Employee

HP Recommended

Hi, I also want to access the admin configuration of the printer and I don't remind to have been informed of any login/password.

Could you provide the default admin/login and the way to reset please?

HP Recommended

@sd29

 

I have sent you a private message with the steps to reset the printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

 

KrazyToad
I Am An HP Employee

HP Recommended

It printed a file saying that the administator password has been established.… It neither reset or inform me of the credentials… only consumed ink.

HP Recommended

@silviomaraujo

 

Thanks for keeping me posted

 

At this point, I suggest you contact HP Support for Service Options


Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

KrazyToad
I Am An HP Employee

HP Recommended

hi please teach me how i also need help

HP Recommended

@seejay1 I suggest you check my private message for steps on performing a full reset, the instructions are designed for your specific printer and if anyone with a different model would try the steps, it may render the printer unstable, hence a private message would be the safest way of sharing this information: Click here to know how the private message function works. 

 

Stand by for updates!

And have a good day.

 

(P.S: If anyone wants these instructions for their specific printers, please create a public post and tag me, I'll be happy to help).

Riddle_Decipher
I am an HP Employee

HP Recommended

Hi, I also want to access the admin configuration of the printer and I don't remind to have been informed of any login/password.

Could you provide the default admin/login and the way to reset please?

HP Recommended

I suggest you check my private message for steps on performing a full reset, the instructions are designed for your specific printer and if anyone with a different model would try the steps, it may render the printer unstable, hence a private message would be the safest way of sharing this information: Click here to know how the private message function works. 

 

Stand by for updates!

And have a good day.

 

(P.S: If anyone wants these instructions for their specific printers, please create a public post and tag me, I'll be happy to help).

Riddle_Decipher
I am an HP Employee

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