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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: Deskjet 3630 admin password reset
Create an account on the HP Community to personalize your profile and ask a question
12-27-2019 05:18 AM
I have sent you a private message with the steps to reset the printer. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
Asmita
I am an HP Employee
12-28-2019 10:55 AM
I have sent you a private message with the steps to reset the printer. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
KrazyToad
I Am An HP Employee
12-28-2019 03:48 PM
Thanks for keeping me posted
At this point, I suggest you contact HP Support for Service Options
Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support
Thank you
KrazyToad
I Am An HP Employee
01-13-2020 06:34 PM
@seejay1 I suggest you check my private message for steps on performing a full reset, the instructions are designed for your specific printer and if anyone with a different model would try the steps, it may render the printer unstable, hence a private message would be the safest way of sharing this information: Click here to know how the private message function works.
Stand by for updates!
And have a good day.
(P.S: If anyone wants these instructions for their specific printers, please create a public post and tag me, I'll be happy to help).
Riddle_Decipher
I am an HP Employee
01-20-2020 01:27 PM
I suggest you check my private message for steps on performing a full reset, the instructions are designed for your specific printer and if anyone with a different model would try the steps, it may render the printer unstable, hence a private message would be the safest way of sharing this information: Click here to know how the private message function works.
Stand by for updates!
And have a good day.
(P.S: If anyone wants these instructions for their specific printers, please create a public post and tag me, I'll be happy to help).
Riddle_Decipher
I am an HP Employee