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‎10-15-2017 07:08 PM

HP Recommended
Product: Deskjet 3632 Printer
Operating System: Microsoft Windows 10 (32-bit)

I had to change my modem and wireless router out because my old ones quit working.  By doing this my network name changed and now my printer says it is offline (my wifi light flashes continuously) and will not connect to my new network.  How do I get my printer to recognize my new network name?  I have followed all of the troubleshooting tips I could find on the internet and nothing has worked.  

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-16-2017 02:21 PM

HP Recommended

Hi @Earlene1,

I understand that the issue was resolved with the guidance of your son.

 

I also appreciate your time and patience.

 

You may also check the user guide of this printer from the link: User Guide

 

Feel free to ask your queries in future in this forum and we will always be there to help you.

 

You have a good day ahead.

Rainbow23 - HP Support.

View solution in original post

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2 REPLIES 2

‎10-16-2017 01:48 PM

HP Recommended

Problem corrected thanks to my son!

Was this reply helpful? Yes No

‎10-16-2017 02:21 PM

HP Recommended

Hi @Earlene1,

I understand that the issue was resolved with the guidance of your son.

 

I also appreciate your time and patience.

 

You may also check the user guide of this printer from the link: User Guide

 

Feel free to ask your queries in future in this forum and we will always be there to help you.

 

You have a good day ahead.

Rainbow23 - HP Support.
Was this reply helpful? Yes No
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