Deskjet 3720 Printing blank pages, nothing seems to help

[raylly]

Even with brand new ink cartridges, my printer still prints all blank pages. 

I have tried updating the firmware (Through HP Smart) and drivers (Through Device Manager on Windows) and nothing works still. 

I have run the HP Diagnose Doctor program (or whatever the name is) and it says I have a driver issue. I updated the drivers using windows device manager and it still says I have a driver issue. I cannot diagnose problems further than that since the doctor program stops at the first issue.

[Jay_G24]

Hi @raylly,

 I'd like to help!

To assist better-

1) Does the copy print out the same way? 

2) What's the application you are trying to print from? Have you tried printing from a different application or device? 

While you respond to that, let's print a Print Quality Diagnostic page -

Post the Print Quality Diagnostic page here so we can help you further. 

1. Load plain paper into the input tray.

2. Search Windows for your printer model name, and then click the printer name in the list of results.

   HP Printer Assistant opens.

3. Click Maintain Your Printer.

4. On the Device Services tab, click Print Quality Diagnostics Page.

You may also refer to this document with steps to fix the " Print Quality Issues" issue applicable for your printer -  Print Quality Issues 

 Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!