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‎01-30-2024 12:54 PM

HP Recommended
Product: HP deskjett 3772

My HP DeskJet printer's ink cartridges won't stay in the carriage. They pop out anytime I try to use it. They are the cartridges that came with the printer when I bought it brand new.

1 REPLY 1

‎02-02-2024 02:56 AM

HP Recommended

Hi @Cait14,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are facing issues with ink cartridges popping out.

 

Are you enrolled in the instant ink program?

 

Insert one ink cartridge at a time to identify the defective ink cartridge.

Make sure you have tried the steps mentioned in this document - HP Printer Does not Print and Error Indicates Faulty Ink Cartridge

 

Let me know.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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