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HP Deskjet 9800 D
Microsoft Windows 11

When I try to print with my HP Deskjet 9800D, the paper starts to feed but then stops. The light with the paper + arrow icon starts blinking red. This happens with every print job.
There is no visible paper jam when I open the main cover or the duplexer (the automatic duplex printing unit).
If I wait a bit, I get a notification saying there is no paper (I didn't have time to read the full message).
If I press the blinking button, a blank page comes out and then the actual print starts — but an extra blank page is ejected at the end.
Even though the print settings are set to color, the document is printed in black and white.
I already removed and reinstalled the printer, but nothing changed.
The drivers I’m using are the ones provided by Windows, since there are no official drivers available for this older printer on Windows 11.

Thanks

6 REPLIES 6
HP Recommended

Press and hold the Power button, and then press the Cancel button once, release Power button does it print internal page or stops? 




My profile on LinkedIn

HP Recommended

Hi, unfortunately this won't help. The only way to keep printing is clicking on the red paper icon that blinks :
-  an empty page comes out first, then printed page, followed by another empty page 

HP Recommended

This is for internal page or from a computer?




My profile on LinkedIn

HP Recommended

Not sure I understand what you mean... It's just when I print anything from my Windows 11 computer

HP Recommended

Press and hold the Power button, and then press the Cancel button once, release Power button does it print internal page.




My profile on LinkedIn

HP Recommended

No these buttons action makes nothing, prints nothing. 

It prints only like I described, by pressing the red  page icon.

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