Deskjet Ink Advantage 2135 not installing on El Capitan

[Joselyn3]

I´ve been trying to install my HP deskjet printer for two days, the printer is connected via UDB cable and already downloaded the HP easy start and it's almost done  installing(I actually can already see my printer in the options but if I try to print something with it, it does not react) but it gets stuck after the step where I select my printer and click continue, the message it shows me says to make sure my computer is conected to internet and I've checked and checked and everything else works perfectly but it will show me the same message.

[ShlomiL · Accepted solution]

Hi,

Directly download and install the software below:

http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-esse...

Once done open System Preferences > Printers & Scanners and click the plus sign to add your printer, be sure to select the printer model within the Use drop-down menu.

Regards,

Shlomi

[Joselyn3]

Thank you! I can finally print! 

[Ayana1]

The link provided by Shlomil does not work.

The HP 2135 is not listed by Apple or HP.

[Ayana1]

The link provided by Shlomil does not work.

The HP 2135 is not listed by Apple or HP.

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[Rainbow23]

@Ayana1, welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you out.

I understand that you are unable to find the latest drivers for your HP DeskJet Ink Advantage 2135 All-in-One Printer after upgrading the OS to MacOS 10.11 El Capitan.

Don't worry as I have a few steps that should help fix this issue.

As the full feature software is not available, you need to add the built-in drivers from Apple Update: http://hp.care/2fxNaqo

Let me know how that works.

I hope you have a good day ahead.