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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Deskjet stuck in error state

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09-14-2024 05:08 PM
so i have a deskjet 3752 im just trying to print some labels with but im getting an error state at first it said no driver so i updated and installed that now im getting
Problem with PnP devides detected and problem with printer detected
09-17-2024 09:32 AM
Hi @RaiiDz,
Welcome to the HP Support Community.
I'd be glad to help you!
I understand that you are having issues with the printer in an error state.
You have tried to restart the printer and that did not help either. Not worry, I'll do my best to help you.
To provide an accurate resolution, I need a few more details:
- Did any hardware changes take place on the printer (paper jam, cartridge replacement, etc.)?
- Do any lights blink on the laptop?
Meanwhile, I recommend you to perform the following steps to isolate the issue and arrive at a fix:
- Disconnect the power cable from the printer while the printer is still ON.
- Disconnect any other cables if connected the printer.
- Press and hold the printer’s power button for 15 seconds.
- The printer should be directly connected to the wall outlet and not to a surge protector.
- Reconnect the power cable to print and the printer should power ON by itself. If the printer doesn’t power ON then please manually power it ON.
Please refer to this document if you see any blinking lights on your printer.
Hope this helps! Keep me posted for further assistance
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Nal_NR-Moderator
I am an HP Employee