Did update on my 6835 e All in one printer it will not print from laptop but will from control panel

[OldSpyce]

See subject. I get Printer validation Failed when I try to print from Laptop

[Raj1788 · Accepted solution]

@OldSpyce

Welcome to HP Forums, 

This is a great place to get support, find answers and tips to your technical queries.

I recommend you delete the driver at the root level and retry, follow the steps below:

1.) In Windows, search for and open Programs and features 

2.) Select your HP Printer 

3.) Select Uninstall 

4.) In Windows, search for and open Devices and printers 

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose `Delete' or `Remove Device' 

6.) Open up the run command with the "Windows key + R" key combo. 

7.) Type printui.exe /s and click Ok. (Note: there is a space in between "printui.exe" and "/s") 

8.) Click on the "Drivers" tab 

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers 

Then, Click on this link: https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-officejet-pro-6830-e-all-in-one-printe... to download and install the drivers.

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

[OldSpyce]

Thank You! It worked well.

[MKazi]

@OldSpyce

Great news! 🙂

Glad to know that the issue is fixed and hope it remains that way. I truly appreciate your patience and efforts.

As @Raj1788 is out of the office today, I'm replying to you. 

Happy printing! 🙂