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HP Recommended
HP Photosmart Plus All-in-One Printer - B209a
Microsoft Windows 10 (64-bit)

Hello, I want to make my "printer" work for a school project; however, I only have parts of it. The printer connects normally through USB and the ink cartridges are loaded however in the software they are given as not there. I am assuming it is because there is a sensor in the printer that checks if the cartridges are there.

How can I disable both the paper sensor and the ink level sensor and just make the "printer" pieces eject ink of my choice?

Here is my setup. Again it is normal that these parts are not in the printer.

 

IMG_0296.JPGIMG_0295.JPG

1 REPLY 1
HP Recommended

@M__J

 

Welcome to HP forums.

 

Looks like this is a hardware issue.

I request you to speak to HP support.

They might have multiple options to help you with this.

1) Click on this link - www.hp.com/contacthp/

2) Click on "Continue as guest".

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

Fill the web-form. A case number and phone number will now populate for you.

 

To thank me for my efforts to help you, Click here to access your public post and Select - "Accept as solution"

Cheers.

Sandytechy20
I am an HP Employee

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