Display Screen Won't Stop Automatically Scrolling

[cchamp923]

After startup the machine will scroll through all selections on the menu screen as long as the printer is powered on.  It will only print pages sent by the computer.  Cannot copy, scan, etc because I am unable to select any option as it is in a continious state of scrolling through all selections.  While scrolling it is makng a beep, beep type noise.  I have made no changes, updates, etc.   I have uninstalled, reinstalled, updated with latest software.  Any ideas about this problem or has it reached the end.

[Raj1788]

@cchamp923

I suggest you do a Hard Reset on the printer and update the firmware for the printer.

(1) Turn the printer on, if it is not already on.

(2) Wait until the printer is idle and silent before you continue.

(3) With the printer turned on, disconnect the power cord from the rear of the printer.

(4) Unplug the power cord from the wall outlet.

(5) Wait at least 60 seconds.

(6) Plug the power cord back into the wall outlet.

NOTE: HP recommends connecting the printer power cord directly to the wall outlet.

(7) Reconnect the power cord to the rear of the printer.

(8) Turn on the printer, if it does not automatically turn on.

The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

Click here: https://support.hp.com/in-en/document/c02919168 for Updating or Upgrading Printer Firmware

Restart the printer.

Keep me posted, how it goes!

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Cheers:)